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Active Listening: Let the Speaker Fill the Space


Report by Kristine Moe

On Thursday morning, April 30, Los Angeles-based professional coach and actor, and Associate Director of Learning and Development at the USC Marshall School of Business, Joshua Knightley, led a seminar on Active Listening. As managers, Knightley said, we are problem solvers. Sometimes we need to do things quickly, get the problem solved and move on. However, as managers we also need to develop our own people, and let them solve problems on their own. We can do this by honing our “active listening” skills.
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June 1, 2015: UPC WIM Book Club “On Such a Full Sea”

Yes! Finally! The WIM Book Club at the University Park Campus!
First Meeting: Monday, June 1, 2015, Noon to 1:00
Doheny Memorial Library, DML 233, UPC
“On Such a Full Sea,” by Chang-Rae Lee
More information
RSVP and more information, please contact Aubrey Hicks (see flyer for more information)

(Click for pdf version

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April 30, 2015: UPC Professional Development: Active Listening – Understand What People are Really Saying, with Joshua Knightley

Active Listening – Understand What People are Really Saying
DATE: Thursday, April 30, 2015
TIME: 8:30am – 10:00am
COST: $0.00 Members | $10.00 Non-Members and Guests

Joshua Knightley is a Los Angeles-based professional coach and actor who is passionate about creating experiences that empower individuals to tell their best story. He also serves as the Associate Director of Learning and Development at the USC Marshall School of Business.
Effective listening is one of the most critical and career-boosting skills you can possess. However, many people confess spending very little time honing their ability to listen well. During this highly interactive workshop, we will briefly review best practices for active, reflective, and empathic listening and will engage in hands-on exercises that will give you the opportunity to practice listening for what others are really saying.

(Click for pdf version)

At this seminar you will:

Learn to utilize active listening strategically to enhance your interactions,
Practice active listening via in-class activities and simulations,
Gain confidence in your ability to de-escalate emotionally charged situations,
Walk away with a tool that will help you to reduce misunderstandings and improve communication on your team.

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April 1, 2015 Sr. Vice Presidents Luncheon at UPC

DATE: Wednesday, April 1, 2015
TIME: Noon to 1:30pm
PLACE: Town and Gown (UPC)
COST: $20.00 members** / $25.00 guests

Click for pdf version
Microsoft Word - 2015_0401_WIM_SrVP.docx

Michael Quick
Interim Provost and Senior Vice President for Academic Affairs
Albert R. Checcio
Senior Vice President, University Advancement
Todd Dickey
Senior Vice President, Administration
Thomas E. Jackiewicz
Senior Vice President and Chief Executive Officer for Keck Medicine of USC
Thomas S. Sayles
Senior Vice President, University Relations

This annual event is always dynamic and full of information vital to professionals, managers and administrators at all levels of the University. These are times of continuous change, challenge and opportunity, and we are excited that Interim Provost Quick will be present for his first ever remarks to WIM. He and each of the Senior Vice Presidents will present a short address about their respective areas of responsibility. We will save time at the end of the event so that attendees will have the opportunity to ask questions and engage in dialogue.

**NOTE: Gold Members are provided one complimentary Signature Event per cycle; if you are a current Gold Member and haven’t yet used this benefit, please feel free to do so now. This is scheduled to be our last Signature Event for the year. Don’t miss out!