“In this episode of the You Are Not So Smart Podcast, we interview Laszlo Bock, head of People Operations at Google, the company’s massive and unique human resources division. In his new book (Work Rules!) Bock explains how and why Google does what it does when it comes to everything internal, from perks and promoting to motivation and productivity. In the interview you’ll hear how the company combats confirmation bias, the halo effect, the Abilene paradox, pluralistic ignorance, survivorship bias, and more – all with a mix of behavioral science and Google’s immense power to test and re-test using its unique resources.”
YANSS 051 – How Google uses behavioral science to make work suck less, by David McRaney, You are not so Smart, June 1, 2015